Restaurants have always done delivery, but for most restaurants delivery was not part of the business plan. That has changed in recent years. Customers are asking about delivery and more and more restaurants are looking to integrate delivery into their model. Restaurants have looked at ways to adapt to the changing environment and serve customers in new ways.
Previous Restaurant Delivery Articles
QDOBA to test ghost kitchens in 3 cities
Fast-casual restaurant QDOBA has started a ghost kitchen pilot project with REEF. The projects take place in Seattle, Austin and Atlanta and could include up to 25 locations in each city. Many national chains are testing expansion through ghost kitchens including...
Virtual brand Wow Bao expands into Canada
Asian virtual brand Wow Bao is now available in Canada through a partnership with Ghost Kitchen Brands. The virtual brand started in 2003 in Chicago is now available at more than 600 locations across the U.S. The company often works with restaurants and helps them...
37% ordered takeout or deliver due to COVID surge
A survey by the National Restaurant Association found that the recent surge in COVID cases has impacted people's dining behavior, including that six in ten people reporting changing their restaurant usage. The association is concerned that the most recent surge in...
Online restaurant ordering nearly triples in 2020
According to a recent report from Paytronix, customers who place online orders at restaurants spend 10% more when asking for delivery versus pickup. Called "Order & Delivery Report: 2021," the report looks at 2020 and how the COVID 19 pandemic influenced online...
Noodles & Co. launches Chicago ghost kitchen
Noodles and Company has entered the ghost kitchen business. The company added a ghost kitchen in the Humbolt Park neighborhood of Chicago. Digital ordering has become an increasing part of Noodles and Company's operation. Digital sales grew 110% in the first quarter...
Restaurant delivery increases 142% YOY
Everybody knows that restaurant delivery increased during the pandemic but a new study from The NDP Group has hard numbers. A recent survey showed restaurant delivery orders increased 142% from March 2020 to March 2021. The data is based on monitoring 400,000 consumer...
Cali fires up BBQ/media for success
Cali BBQ Media owner Shawn Walchef knows technology and innovation are the keys to his success. In 2008, he took over a breakfast operation in an industrial area of San Diego and converted the business into a sports bar with dinner service. He struggled to pay the...
Uber finds ways to link ride-sharing food delivery
Trying to find ways to integrate the ride-sharing service and the food delivery operation, Uber Technologies has introduced several ways to merge the two services. The first is food pickup during a ride share. When the rider is in the car, the Uber app. will let the...
Nathan’s Famous embraces ghost kitchens
Nathan’s Famous has partnered with Ghost Kitchen Brands to offer the chain's hotdogs, wings and other items as a virtual brand. The goal is to have 100 locations in Canada and the United States by the end of 2020. Many of these operations will be inside Walmart stores...