Restaurants have always done delivery, but for most restaurants delivery was not part of the business plan. That has changed in recent years. Customers are asking about delivery and more and more restaurants are looking to integrate delivery into their model. Restaurants have looked at ways to adapt to the changing environment and serve customers in new ways.
Previous Restaurant Delivery Articles
Pizza platform Slice raises $40M
Independent pizza restaurant platform Slice has secured $40 million in funding. Cross Creek led the funding round but it also included existing investors KKR, GGV Capital and Primary Ventures as well as former Twitter CEO Dick Costolo and former Twitter COO Adam Bain...
Survey: Takeout, delivery is here to stay
According to a recent survey sponsored by the James Beard Foundation and OpenTable, carryout and takeout are here to stay. During the pandemic, restaurants have become creative and have offered new options. Those included meal kits, take-out cocktails as wells as...
Squarespace buys restaurant platform Tock
Website builder Squarespace has acquired Tock, which provides the hospitality industry with online reservations, restaurant management, takeout, delivery and event management. The sale was valued at $400 million and will be a mixture of cash and stock. With the...
Ovation brings customer feedback into the digital age
Ovation founder and CEO Zack Oates knows his company’s product works — he is a customer. Ovation helps restaurants and others in the hospitality industry receive instant feedback from customers. Recently, Oates ordered a main dish and side salad and had it delivered...
Independent restaurants need to invest more in online ordering
A new report from Paytronix Systems found that consumers conduct 55 percent of their restaurant purchases online but concluded that independent restaurants still need to invest more into restaurant technology. The report was part of the company's “Delivering on...
Desi Saran from Wall Street to restaurant
Sweetberry founder and CEO Desi Saran never planned to go into the restaurant business. He grew up in central Jersey before attending Rutgers University, where he earned an undergraduate degree in economics and a master’s degree in finance. Saran’s Rutgers background...
Report: Restaurants must diversify revenue, embrace tech
The pandemic has been hard on the restaurants, but a new report by Square shows that the restaurant industry is not dying. Rather, it is evolving and must invest in technology. “Now your digital experience is just as important as your food experience,” said Wally...
Consumers ate 64% of restaurant food at home in 2020
The pandemic completely changed the way people interact with restaurants, and that is supported through a recent report from PYMNTS. The company surveyed 2,096 consumers in the United States and compiled a report, which sought to understand how people order food from...
Doordash acquires salad vending machine company
Doordash has acquired Chowbotics, which manufactures a vending machine that sells salads, grain and poke bowls, parfaits, cereals and snacks. The company was founded in 2014 and shows the growing interest within the food industry for automation. Kroger and Walmart are...